Sales Policy

At Nexotis, we strive to offer a seamless shopping experience for all our customers. Please review our sales policy to understand how we handle orders, returns, and exchanges:

1. Order Processing

   • All orders are processed within 1-2 business days. Orders placed during weekends or holidays will be processed the next business day.

2. Payment Methods

   • We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options.

3. Shipping

   • We offer domestic and international shipping. Shipping costs are calculated based on your location, and estimated delivery times are provided at checkout.

4. Returns & Exchanges

   • We accept returns within 30 days of purchase for products that are unused, in original packaging, and in resellable condition.
   • To initiate a return or exchange, please contact our customer service team at info@nexotis.xyz. Return shipping costs are the responsibility of the customer, unless the product is defective or damaged.

5. Refunds

   • Once we receive and inspect your returned item, refunds will be issued to the original payment method. Processing times for refunds may vary depending on your payment provider.

6. Sales & Promotions

   • Sales or promotional discounts cannot be combined with other offers unless explicitly stated.

7. Customer Satisfaction

   • If you are unsatisfied with your purchase or experience, please reach out to us. We value your feedback and are committed to making things right.

Thank you for shopping with Nexotis!